Leichhardt Eyecare respects your privacy. This policy explains what personal information we collect, how we use it, and how you can access or correct it.
Depending on how you interact with us, we may collect your name, contact details, appointment preferences, and health information relevant to your eye care, such as your prescription history and clinical notes from consultations.
We collect information when you contact us by phone, email, or through our website, when you book an appointment, including through our online booking system, and during your consultations in practice.
We use your information to book and manage appointments, provide eye care services, respond to enquiries, and meet our legal and professional obligations as a health service provider.
We don’t sell your personal information. We may share it with:
Our website uses cookies, small files stored on your device, to help it run properly and to understand how visitors use the site. We use tools such as Google Analytics and Google Tag Manager for this purpose.
You can control or disable cookies through your browser settings. Doing so may affect how some parts of the site work, such as our online booking system.
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. If a data breach involving your personal information is likely to result in serious harm, we’ll notify you and the Office of the Australian Information Commissioner, in line with the Notifiable Data Breaches scheme.
You can ask us to access or correct the personal information we hold about you at any time by contacting us using the details below.
If you have a concern about how we’ve handled your personal information, contact us first so we can try to resolve it. If you’re not satisfied with our response, you can lodge a complaint with the relevant privacy regulator.
We may update this policy from time to time. The current version will always be available on this page.
